Do I have to pay a baseline fee for a new computer?

If you purchase your new computer from TEKEASE and want to add it to your Care Plan, we waive the baseline fee. However, if you purchased your computer from another company and wish to add it to your plan, it must be baselined and the baseline fee paid prior to adding it to the plan. The baseline does many things. Most importantly it is our verification the system doesn’t have serious problems. Unfortunately, even brand new computers can have serious problems.