Our IT Service Plans Keep You Connected!
IT Service plans by TEKEASE provide unlimited support for your workstations, servers, network, telephone system, and virtually everything in between. We provide the most affordable and reliable IT Service Plans in the industry.
Whether you need computer help, network repair or small business telephone programming or system repairs, TEKEASE ON-SITE is the best choice among technology service companies.
- Organizations that have a large installed base of older equipment or environments.
- Organizations with ongoing printer, server and computer repair needs.
- Departments that want one single point of contact for all network and computer repair needs.
- Organizations that have a mix of in-warranty and out-of-warranty equipment.
- Offices that have changing equipment needs, with the addition and deletion of equipment throughout the year.
- Organizations that have multiple locations or geographically dispersed locations without IT support.
We provide a single contract to ensure the fundamental support you need to maintain your IT equipment and provide maximum availability for all your equipment. Typical products covered include:
- Desktops Computers
- Notebook Computers
- Network Hardware
- Small Business Telephone Systems
- Videoconferencing Systems
While on-site Break/Fix Service agreements remove many of the potential problems of managing IT and business equipment, they are particularly useful for these scenarios: TEKEASE ON-SITE offers Unlimited On-site and Online Remote Support Solutions. Unlimited Online Support Plans may be combined with Pay-As-You-Go On-site Services or select a combined unlimited plan for maximum support. We offer per incident support as well as annual contracts and multi-year warranties regardless of where you purchase your equipment.
Windows OS Remote Support Service Plans
- One Year – Unlimited Secure Remote Support
- Two Year – Unlimited Secure Remote Support
- Secure Remote Support
Windows OS On-site & Remote Support Service Plans
1 Year – Unlimited On-site & Secure Remote Support 2 Year – Unlimited On-site & Secure Remote Support Small & Medium Business (SMB) Service Plans: Our Network Support Services allow your company to focus on your business objectives by providing relief from the challenges of day-to-day IT functions. From server maintenance to providing support for your end-users, we can handle all of your IT needs. We support all Microsoft Operating Systems and Windows Server 2003 and 2008 versions. All plans require a system baseline.
Server Only Maintenance Plans
Small Business Server Critical Care™ Maintenance Plan Small Business Server Primary Care™ Maintenance Plan Small Business Server Primary Care™ Plus Maintenance Plan
TEKEASE ON-SITE® SMB IT Department Plans
TEKEASE ON-SITE provides you with an affordable way to maximize the business value of your network for a fraction of the cost of having an in-house IT staff. This results in your organization benefiting from:
- Increase returns on technology spending
- Increase performance – extend the life of your IT assets
- Maximize uptime and business efficiency
- Improve your network security
- Safeguard your business 24x7x365
- Take corrective action before problems occur