Managed IT Services

TEKEASE provides on-site computer, network, telephone system, and videoconferencing system maintenance for small to medium-sized businesses. Whether you need computer help, network repair or small business telephone programming or system repairs, TEKEASE is the best choice among computer repair on-site companies.TEKEASE Managed IT Solutions

We provide a single contract to ensure the fundamental support you need to maintain your IT equipment and provide maximum availability for all your equipment. Typical products covered include:

  • Desktops
  • Notebooks
  • Servers
  • Printers
  • Network Hardware
  • Small Business Telephone Systems
  • Videoconferencing Systems

While on-site Break/Fix Service agreements remove many of the potential problems of managing IT and business equipment, they are particularly useful for these scenarios:

  • Organizations that have a large installed base of older equipment or environments that have ongoing printer, server and computer repair needs.
  • Departments that want one single point of contact for all network and computer repair needs.

Organizations that have a mix of in-warranty and out-of-warranty equipment.

  • Offices that have changing equipment needs, with the addition and deletion of equipment throughout the year.
  • Organizations that have multiple locations or geographically dispersed locations without IT support.

TEKEASE offers Unlimited On-site and Online Remote Support Solutions. Unlimited Online Support Plans may be combined with Pay-As-You-Go On-site Services or select a combined unlimited plan for maximum support. We offer per incident support as well as annual contracts and multi-year warranties regardless of where you purchase your equipment.

Windows OS Remote Support Service Plans

  • 1 Year – Unlimited Secure Remote Support
  • 2 Year – Unlimited Secure Remote Support
  • Pay-As-You-Go – Secure Remote Support

Windows OS On-site & Remote Support Service Plans

  • 1 Year – Unlimited On-site & Secure Remote Support
  • 2 Year – Unlimited On-site & Secure Remote Support

Windows Server Maintenance Plans

Small Business Total Care Service Agreement™ Managed Services Small Business Server Critical Care™ Maintenance Plan Small Business Server Primary Care™ Maintenance Plan Small Business Server Primary Care™ Plus Maintenance Plan TEKEASE – SMB IT Department Plan (Primary Care™ Plus Maintenance) TEKEASE provides you with an affordable way to maximize the business value of your network for a fraction of the cost of having an in-house IT staff. This results in your organization benefiting from:

  • Increase returns on technology spending
  • Increase performance – extend the life of your IT assets
  • Maximize up-time and business efficiency
  • Improve your network security
  • Safeguard your business 24×7×365
  • Take corrective action before problems occur

Plans are for Operating System support and Microsoft Applications only. Hardware replacement is sold on a time and materials basis in conjunction with your plan. Contact us today to learn more about the advantages offered through our remote and on-site network services.Computer Support Plan - Peoria IL and Nationwide