To open a new service request, please complete the form below with as much detail as possible. A certified TEKEASE System Engineer will evaluate your request and follow up with next steps. We specialize in providing secure, efficient, and expert-level IT solutions — your issue is in capable hands. If you need immediate support, please call the helpdesk at 309.689.8355
Existing Ticket Lookup
If you’ve already submitted a service request, you can check the status or update your ticket right here. Just enter your ticket number and the last name associated with the request. You’ll be taken to our secure customer portal where you can view progress, add notes, or upload additional information.
