Plan Upgrades and Downgrades

You can always upgrade your TEKEASE Care Plan without penalty. However, if choose to downgrade your Care Plan before the end of your initial twelve (12) month term, you would be required to pay an early termination fee of the higher cost plan. This is equal to 50% of the monthly recurring rate for the higher Service Package multiplied by the months remaining in the initial term. Upon payment of your early termination fee, you would be eligible to continue your service on a lower plan rate. Service would be on a month to month basis as your early termination penalty is recognized as completing your initial term.

If you choose to downgrade your plan, you will not be charged a new baseline fee as long as your covered systems have remained under continuous care.